Engagement
Churn Killer Campaign
Acquiring a new customer costs 5 times as much as retaining a customer. You know the principle. So why do we do so little with it? Signals in your data are fairly easy to spot. Campaigns on them are quick to test. Take a chance on complaints, poor engagement, approaching notice periods, failed purchases. Yes, I'm interestedBack to overview
What will we do?
- Determine together which elements can be decisive and which actions will follow (e.g. coupon, signal in CRM, feel-good call)
- Setting up a churn model, control group
- Develop churn flow template
- Test flow, discuss results
- Fine-tuning
- Going live and knowledge transfer
What will it bring you?
- Less churn. In any case, in addition to your control group, you will be able to specifically test how you reduce churn. Gradually adjust triggers, times and follow-up to the results. Prevention is better than cure, right?
For whom?
- All marketers who have to deal with customers who cancel subscriptions or no longer make purchases and who want to get a grip on this.
Scheduling & investment
- The whole process can be done within 4 weeks incl. consultation
- €3900.- all in (ex VAT)
- Can also be used as part of Service Pack
Retaining customers
Bring down your churn by acting on triggers in your data. Because retaining one customer costs less than acquiring 5 customers.
Yes, I'm interested in a Churn Killer Campaign
Prefer to speak to someone directly?
Call us
+31 (0)30 687 71 03
Send an e-mail
info@ternair.com
+31 (0) 30 687 7103
interesse@ternair.com
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