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DIA Award: Hoe maakt Bouwmaat persoonlijke winkelervaring omnichannel | Ternair

How do you create a personalized omnichannel shopping experience?

With the use of real-time customer insights, Bouwmaat brings its personal approach to their digital channels. This omnichannel customer experience is now delivered via 48 locations and also fully personalized in the mobile app, on the website...


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Sjoerd van der Snoek | Operations Ternair