News & Knowledge
Get inspired with insights, tips, tools and articles written and collected by our experts
Totaal: 258
Marketing automation
From isolated campaigns to relevant customer journeys
From isolated campaigns to relevant customer journeys: How to Get More Out of Marketing Automation in Retail
Campaigns
Welcome campaigns: what is it and how does it work?
One of the most crucial and often underappreciated campaigns is the welcome campaign.
Campaigns
Abandoned Shopping Cart campaigns: what is it and how does it work?
An abandoned shopping cart campaign is a powerful tool within marketing automation that can help reduce lost sales and strengthen customer relationships.
Customer Data Platform
CDP and AI: hype or valuable combination?
Want to get started with AI in your CDP? Then start by optimizing your data housekeeping. Because without strong data, no smart AI.
Campaigns
Cross-sell campaigns: what is it and how does it work?
Cross-sell campaigns are a powerful tool of modern marketers to increase sales and improve customer satisfaction.
General
Ternair once again in top Emerce100
For the eighth year in a row, Ternair has been included in the Emerce100. Achieving 4.5 out of 7 stars, Ternair shares the third spot in the Marketing Automation Software category.
Website Personalization
The power of website personalization: How it improves the customer experience
Discover how website personalization creates more relevance, a better user experience and higher conversion rates. Learn how to leverage data to provide each visitor with a unique, customized experience.
Campaigns
Repeat purchase campaigns: what is it and how does it work?
Repeat purchase campaigns are an essential part of marketing automation and play a crucial role in strengthening customer loyalty and increasing sales.
Customer Data Platform
Practical Applications of a Customer Data Platform
Read key applications of a Customer Data Platform (CDP).
Campaigns
Win-back campaigns: what is it and how does it work?
A win back campaign is a marketing strategy aimed at reactivating inactive customers. These are customers who once bought something from you, but then did not make repeat purchases.
Reporting & Analytics
Webinar: Unlock the power of data
Webinar: Unlock the power of data
Campaigns
Reactivation campaigns: what is it and how does it work?
One of the most effective ways to re-engage inactive customers is through a re-activation campaign.
Customer Data Platform
What is a Customer Data Platform (CDP) and how does it work?
To help companies organize and leverage their customer data, a Customer Data Platform (CDP) provides the solution. But how exactly does a CDP function?
Content Personalization
How RAI Amsterdam acquires 10% more visitors with content marketing and personalized mailings
With the use of SEO, content marketing and marketing automation, RAI Amsterdam realized 10 percent more visitors to Aquatech Amsterdam.
Marketing automation
How Vesting Finance uses marketing automation for online payments
By adding email as a channel and cleverly optimizing shipping, Vesting Finance realized huge increases in online payments.
Email marketing
How Carrière reduces no-shows at job interviews
Find out how Carrière has developed an innovative approach to dramatically reduce the number of no-shows at job interviews.
Email marketing
How Connetix structurally highlights available candidates to customers and prospects
Learn how Connetix developed a smart solution to more effectively present available talent to clients and prospects.
Omnichannel marketing
How Doctors Without Borders continues to effectively raise funds after acceptgiro disappears
Find out how Doctors Without Borders found a creative solution to the challenges following the disappearance of the acceptance giro.
Omnichannel marketing
This is how Aidsfonds continues to effectively raise funds after disappearing acceptgiro
This is how Aidsfonds continues to effectively raise funds after disappearing acceptgiro
Leads
How Liliane Foundation structurally recruits donors through lead recruitment campaign
Find out how Liliane Foundation used flower bulbs to not only attract donors, but also offer hope to children with disabilities worldwide.
Marketing automation
How VersTrade structurally tracks customer contact moments
With data scattered across various channels and a manual follow-up process, a structured approach was lacking.
Website recognition
How CruiseOnline.com reactivates 'abandoned bookings' and exploratory web behavior in real time
Through dynamically personalized emails and follow-up, CruiseOnline.com reactivates shopping cart abandoners and quality visitors.
Data connectivity
Arjan Goorman (Agrio): 'Data is vital for media companies'
How do you create scalable, personalized marketing campaigns and automate journalism in which editorial considerations come full circle?
Omnichannel marketing
How Bouwmaat makes a personalized shopping experience omnichannel
Bouwmaat delivers an omnichannel shopping experience through 48 branches, as well as through full personalization on mobile app, website and in email.
Omnichannel marketing
This is how Dutch Council for Refugees makes multichannel fundraising successful
Dutch Council for Refugees is increasingly deploying structural campaigns to convert leads into new donors. Sympathizers are now also in a better picture.
AI marketing
How Vakmedianet uses AI real-time for event visitor acquisition
By analyzing all marketing data in an AI model, key characteristics become clear and the right mail on can make all the difference.
Website recognition
How Springer Nature transitions from outbound to inbound to achieve 50% more conversions
By flipping event marketing from outbound to inbound, Springer Nature realizes 50 percent more conversion.
Marketing automation
How KLM takes a personal and relevant approach to 10 million customers worldwide
KLM uses Ternair to ensure quality, manage costs and engage with 10 million customers personally and relevantly.
Email marketing
How MindCampus triples conversion through smarter email marketing
By applying personalization, conversion was tripled. An additional benefit is that a lot of manual work was eliminated.
Content Personalization
How BSL improves client relationships with specific and up-to-date information
Thanks to the integration of all kinds of sources of customer information, BSL can approach customers in an increasingly targeted way.
Content Personalization
How Agrio provides its target audience with high-quality and personalized content
To distribute both information and marketing messages in the most targeted way possible, Agrio makes optimal use of data.
Leads
How BNNVARA realizes connected reach
BNNVARA developed a connected reach strategy focusing on the interests and needs of the individual.
Email marketing
Multi-brand email marketing
With Ternair, Admitter has a dedicated product for address file management and multi-brand email marketing.
Leads
From trade show website to platform for communities
With a platform for communities, many operations previously performed manually are automated.
360 degree customer view
Relevance based on a 360° customer view
By building a 360˚ customer view of visitors, ISE is able to provide relevant content based on complete customer data.
Customer Data Platform
Publisher aggregates customer data and focuses on output
By collecting all data in a central marketing database, MindCampus no longer wastes time but can focus on output.
Content Personalization
Daily personalized content for 1.5 million professionals
With Ternair, Vakmedianet is able to provide its 1.5 million readers with personalized content on a daily basis.
Data connectivity
Customer authentication and authorization
Using Ternair, BSL has a single, centralized data platform that allows the company to quickly and effectively
Email marketing
90% time savings through data-driven 1-1 email template(s)
By using a data-driven email template, KLM achieved time savings of 90%, within a fraction of the original time.
Website recognition
How Vakmedianet applies dynamic and personalized content to websites
With an integrated customer view and cleverly constructed campaigns, Vakmedianet not only makes newsletters dynamic but also content on websites.
360 degree customer view
Marketing database for 360º customer view
Ternair's marketing database gives RAI Amsterdam a 360° customer view.
Marketing automation
Ternair in Main Software 50
Ternair is listed again in the Main Software 50, an annual ranking of the most successful independent Dutch software companies. Ternair, specialist in marketing automation, has achieved a nice place in this list.
Marketing automation
Ternair wins FD Gazelle
Ternair wins FD Gazelle Award. This award is exclusively presented to companies that are moving faster than any other and that are financially healthy. This makes Ternair one of the fastest growing companies in the Netherlands.
Information security
Ternair: ISO 27001 certified
We are fully compliant with ISO 27001 information security standards. This confirms our ongoing commitment to safeguarding data so that you can use our data-driven solutions with complete confidence.
Information security
DDMA Privacy Guarantee label "GOLD" for Ternair
Ternair is permitted to use the DDMA Privacy Seal with the highest security label ‘Gold’. Ternair respect privacy and handle customer data careful and transparent according to and compliant with relevant laws and regulations.
Information security
Ternair: Member of Certified Senders Alliance (CSA)
Ternair is a member of the Certified Senders Alliance (CSA). The goal of the CSA is to increase the quality of commercial emails. To achieve this goal, the CSA establishes legal and technical quality standards.
General
Ternair remains at the top of Emerce100
Ternair ranks among the best ‘Marketing Automation Software’ in the Netherlands. With a score of 5 stars, Ternair achieves a top ranking in this list. The Emerce 100 ranking is based on “knowledge / know-how”, “price-quality ratio”, “reliability” and “flexibility”.
Marketing automation
Marketing automation for retail and e-commerce
Deploy marketing automation for retail or e-commerce and make additional sales thanks to smart activation.
Marketing automation
Marketing automation for publishers
Use marketing automation to convert readers to (trial) subscriptions or provide advertisers with information at the right time.
Marketing automation
Marketing automation for broadcasters and events
Personalize communications, tailor programs to your target audience and organize interaction that keeps attention.
Marketing automation
Marketing automation for nonprofit and fundraising
Marketing automation for nonprofits and funds generates more donors, supporters, volunteers and sponsors.
Marketing automation
Marketing automation for staffing and recruitment
Automate content for the Applicant Journey to offer candidates exactly the right information at any time.
360 degree customer view
What is a 360-degree customer view and why is it important?
The term "360-degree customer view" reflects the commitment to having the fullest possible view of individual customers and being able to combine all available customer data.
Marketing automation
What is Marketing Automation and how does it work?
Marketing automation automates marketing activities and improves customer communications with data and technology. Learn how it works and what the benefits are.
Email marketing
Email marketing: what is it, how does it work and how do you get success from it?
Employ email marketing to get customers to buy again, convert interested parties and inform others about your products, services, events.
Leads
What Is Lead Generation? The Complete Guide for B2B and B2C
Leads zijn potentiële klanten die (mogelijk) interesse tonen in jouw product, dienst of merk. Het herkennen en verzamelen van zoveel mogelijk leads is een van de belangrijkste taken van marketing.
Website recognition
What is website recognition and how does it work?
With regular website recognition you can see which companies click on your pages. With our individual website recognition, you gain insight into which people click on your pages.
Newsletters
What is newsletter software and how does it work?
Send personalized newsletters to customers and associates to stay in touch with your target audience. With our software, send digital newsletters that take advantage of all the variables in your data.
Marketing automation
Whitepaper 6 signals and solutions for customer driven marketing
We have 6 concrete solutions with a detailed solution for each 'pain' at a customer.
Marketing automation
Marketing automation for travel and leisure industry
Generate more bookings with marketing automation for the travel and leisure industry.
Marketing automation
Marketing Automation for Automotive
Our advanced marketing automation solution for the automotive industry takes your customer interaction to the next level.
Marketing automation
Marketing Automation for finance and insurance
Automate communication in the same way that you make payments, financial matters, and declarations, for example, easier.
Marketing automation
Marketing automation for health and wellness
You communicate in a tailored way, exactly when it matters to clients.
Marketing automation
Marketing automation for telecom
Our marketing automation solution for telecom helps you connect with all your customers in real time.
Data connectivity
What Is Data Connectivity? Meaning, How It Works, and Benefits Explained
By integrating software and applications, you lay the foundation for growth within organizations.
Omnichannel marketing
Omnichannel marketing: what is it and how does it work?
Align offline and online channels and use the most relevant channel for each customer personally at any time.
First party data
First party data: what is it and how does it work?
First party data refers to the information you collect as a company directly from your own customers and prospects.
Content Personalization
Content personalization: what is it and how does it work?
Personalize website, email, SMS, print, apps and other forms of (online) marketing based on relevant customer data.
AI marketing
AI marketing: what is it and how does it work?
Thanks to Advanced Analytics and AI models, you make the most of the knowledge you gather from data about your customers' behavior and needs.
Reporting & Analytics
BI Analytics: what is it and how does it work?
BI stands for Business Intelligence, and Analytics refers to the advanced techniques used to analyze and interpret data.
Hypersegmentation
Hypersegmentation: What Is It and How Does It Work?
Hypersegmentation helps you zoom in on a specific customer segment. Use audience segmentation to offer exactly what certain customers need based on data.
Marketing automation
Case bundle: 5 marketing automation success stories
Customers prove the power of our solutions. Be inspired by their stories, business cases and enthusiasm.
Marketing automation
Webinar Discover Ternair
See how Ternair can help you achieve your goals? Then take a look at our online demo. Ceesjan de Vos will take you into the world of customer data, automation and Ternair in less than half an hour.
Marketing automation
Webinar 4 examples of Marketing Automation
In 15 minutes you will see 4 examples from idea to elaboration. How to make a difference for customers through a personalized offer and how to increase conversion by using your channels at the right time.
Marketing automation
Whitepaper 6 must haves for data marketers and analysts
As a data marketer, you absolutely cannot compromise on what platforms and tools you choose for marketing automation.
Marketing automation
Whitepaper Compare MarTech platform
Ieder platform heeft zijn job-to-be-done. Hoe kom je nou tot het platform dat jouw marketing meer ROI én efficiency levert?
Marketing automation
Whitepaper Ternair vs Spotler
Software that matches your goals right now. That's what it's all about. Whether it's a Customer Data Platform or (email) marketing automation software or all-in-one.
Leads
Whitepaper Lead Generation
Read everything you want to know about lead generation in this white paper. From cold to gold: Masterful lead generation strategies.
Churn
Whitepaper Churn
In this whitepaper you will read everything you want to know about churn. What is Churn and how do you prevent or reduce it?
Email marketing
(Email) personalization, how does it work?
Addressing customers and prospects personally on issues that are on their minds at the time causes their satisfaction to rise.
Email marketing
Measuring email traffic
For e-mail marketers, it is critical to have a good idea of how much traffic e-mails generate.
Content Personalization
Personalization is a business case
McKinsey research on large-scale personalization calculated 10 to 30 percent increases in sales and retention.
Content Personalization
Inbound marketing goes to the next level with dynamic content
Inbound marketing is changing under the influence of social, mobile and personalization, among other things. Modern solutions are growing with it.
First party data
Finding the pearls of first-party data and applying them intelligently
Data are essential for personalizing your marketing. With increasing pressure on third-party data, first-party data offer the answer.
Content Personalization
Timing: the essential building block of personalization
Personalization is on every marketer's radar sooner or later. Timing is at the root of the success of all your online campaigns.
Leads
Lead generation in every step of the customer lifetime cycle
The elimination of third-party data due to legislation and privacy concerns will result in a new role for the marketer.
Leads
Effective customer acquisition with lead nurturing and leadscoring
With Ternair's lead nurturing system, DTG can acquire new customers faster and more effectively. Based on lead scores are automated daily.
Leads
Does your data understand your customer
Collecting customer data is relatively easy. Unlocking that data properly is trickier, but with help increasingly doable.
Data connectivity
Building the best customer journey with connectivity
Consumers today have a strong preference for a personalized customer journey that runs through every conceivable touchpoint.
Data connectivity
Linking data with an API, web service or webhook
An API is hugely important for good data connectivity. A crucial part of your marketing automation And for your marketing ROI.
Data connectivity
4 Case studies: quick results with real-time customer data
By connecting your various systems through APIs, Web services or Webhooks, you'll get maximum results from marketing automation.
Marketing automation
Webinar The business case for data
How to make it concrete? In 15 minutes we will show you how: more productive marketing, transparent and measurable sales, a personalized offer, all customer data brought together, easy segmentation of target groups
Email marketing
Webinar Email Deliverability - A Journey to the Inbox
It is not a given that all your emails will be delivered. Technical settings, list management and engagement affect your email deliverability.
Newsletters
Webinar How do you improve the engagement of your newsletter or customer database?
E-mail is an effective way to keep in touch and for direct sales. But only if you have an active readership. What part of your file is really active?
Email marketing
Making email marketing more relevant
How relevant is your e-mail communication to customers and prospects? A little relevance is no longer enough. | Ternair.com
Email marketing
Ternair has entry-level CDP-package for email marketers
An entry-level package for E-mail marketers who want more with data and audience segmentations.
Campaigns
Loyalty campaigns: what is it and how does it work?
A loyalty campaign is a marketing strategy designed to engage and reward customers for their repeat purchases and engagement with a brand.
Website Personalization
Website personalization: what is it and how does it work?
Website personalization is the process of tailoring the content and experience on a Web site to the unique preferences and behaviors of individual visitors.
Campaigns
Review campaigns: what is it and how does it work?
Nearly nine in 10 consumers report that positive customer reviews positively influence their purchase decision.
Campaigns
Lead generation campaigns: what is it and how does it work?
A lead generation campaign is a strategic marketing approach aimed at identifying potential customers (leads) and converting them into actual customers.
Campaigns
Retention campaigns: what is it and how does it work?
Retention campaigns are not aimed at attracting new customers, but focus on retaining existing customers.
Campaigns
Upsell campaigns: what is it and how does it work?
Upsell campaigns help companies offer more value to their existing customers while increasing sales.
Campaigns
After Sales campaigns: what is it and how does it work?
After a sale, you can't sit back. Delivering a positive customer experience doesn't stop at the transaction; it's what happens after that can really make your brand stand out.
Campaigns
Profile enrichment campaigns: what is it and how does it work?
One of the most effective ways to improve the quality of your data is through a profile enrichment campaign.
Campaigns
Appreciation campaigns: what is it and how does it work?
An appreciation campaign is a targeted marketing campaign that shows your appreciation for your customers or target audience. The goal is to strengthen existing relationships.
Campaigns
Referral campaigns: what is it and how does it work?
Referral campaigns a powerful method to grow your brand through the power of recommendations.
Campaigns
Acquisition campaigns: what is it and how does it work?
An acquisition campaign is a targeted marketing effort with the goal of acquiring new customers.
Campaigns
ROPO campaigns: what is it and how does it work?
"Research Online, Purchase Offline" (ROPO) refers to consumers who research products online but make the purchase offline.
Campaigns
Order confirmation campaigns: what is it and how does it work?
Every confirmation email is an opportunity to sell more! Find out how a clever order confirmation campaign not only increases customer satisfaction, but also boosts your sales.
Campaigns
Remarketing campaigns: what is it and how does it work?
Remarketing, also known as retargeting, is a strategy where you show ads to people who have visited your website or app before, but have not yet taken action.
Campaigns
Geotargeting campaigns: what is it and how does it work?
Geotargeting is a marketing strategy where you personalize content based on the geographic location of your target audience.
Campaigns
Retargeting campaigns: what is it and how does it work?
Retargeting is one of the most powerful tools you can use to win back potential customers.
Omnichannel marketing
How Liliane Foundation structurally recruits donors through lead recruitment campaign
Find out how Liliane Foundation used flower bulbs to not only attract donors, but also offer hope to children with disabilities worldwide.
Customer Data Platform
Customer Data Platform (CDP) versus other data platforms: What are the differences?
Compare CDPs with other data platforms and discover why CDPs are a must-have for effective customer-centric strategies.
Customer Data Platform
5 reasons why a Customer Data Platform (CDP) is essential for modern businesses
Discover why a Customer Data Platform (CDP) is indispensable for modern businesses. Learn the 5 critical reasons for using a CDP.
First party data
The importance of first-party data: 3 essential tips to strengthen your strategy
Discover first-party data can help create personalized experiences and build strong customer relationships.
First party data
Best practices for collecting and managing first-party data
Discover strategies for using first-party data. Learn how to leverage this data for personalized experiences.
Churn
5 ways to prevent customer turnover that really work
Did you know that acquiring a new customer costs 5x as much as retaining a customer? Read proven strategies to prevent customer turnover here.
Leads
Lead Nurturing
Discover how lead nurturing helps build lasting customer relationships for optimal results.
Leads
5 effective lead nurturing strategies that drive your leads through the sales funnel
Provide leads with the right information at the right time, increase their interest and optimize the chances of conversion. How do you do that?
Customer Data Platform
A new CRM: between dream and deed
Don't let choosing a new CRM come at the expense of your requirements and certainly not your progress.
Marketing automation
Discover the power of automated customer data!
Do you send regular or occasional emails to customers? Or do you have a marketing agency do it based on exports of files.... Take the next step in data and automation.
General
IJsselstein gains a unique bicycle
Ternair from IJsselstein has realized a unique company bicycle in cooperation with Van Ekeris tweewieliers.
Leads
Lead Pipes
The sales pipeline or "lead pipeline," encompasses the entire sales journey, from the initial point of contact to the final transaction.
Leads
Lead Software
Lead software allows you to efficiently manage leads, engage them through interactions and convert them into engaged customers.
Leads
Lead Management
The sales pipeline or "lead pipeline," encompasses the entire sales journey, from the initial point of contact to the final transaction.
Leads
Lead Activation
The sales pipeline or "lead pipeline," encompasses the entire sales journey, from the initial point of contact to the final transaction.
Leads
Lead Sales
Discover how lead sales contributes to business growth. Improve your sales conversion with lead sales.
Leads
Lead generation B2B
Discover effective strategies for B2B lead generation. Learn how to attract quality business leads and create sales opportunities.
Leads
Lead Engineering
Discover how lead engineering helps generate quality leads and optimize sales opportunities.
Leads
Lead Time
Learn lead time management strategies to reduce and optimize lead time.
Leads
Qualifying Leads
Discover how lead qualification improves your sales performance. Learn the process, criteria and best practices.
Leads
B2B Lead Scoring
Discover the power of B2B lead scoring for prioritizing and converting valuable leads. Learn the process, criteria and best practices.
Leads
Lead Scoring System
What is a lead scoring system? Practical tips for setting up a lead scoring system can be found here
Leads
Lead Scoring Model
What is a lead scoring model? Practical tips for setting up a lead scoring model can be found here
Leads
Lead Scoring
Talk to a specialist and find out how lead scoring can contribute to the success of your business.
Churn
Churn Reduce
What does it actually mean to reduce churn and how do you ensure churn reduction? It is important to monitor customer behavior closely.
Churn
Churn Model
Talk to a specialist and find out how a churn model can help you reduce churn within your organization.
Churn
What is a Churn Analysis?
A Churn Analysis is essential for companies that want to understand why customers leave and how to improve customer retention.
Churn
What is Churn Customer?
Churn Customer, also known as customer turnover, is a crucial metric in the world of marketing automation. How do you calculate it?
Churn
Churn Rate
The churn rate indicates customer turnover in a given period, usually expressed as a percentage. How to calculate the churn rate can be read here
Churn
Churn and Marketing Automation
Churn, also known as customer turnover, is used to describe the number of customers your company loses over a period of time.
General
Ternair grows further with Nedvest
At Ternair, we have ambitious plans. In Nedvest we have found a partner that fits both ambitions.
Information security
Mail Privacy Protection in Ternair
The e-mail marketing world is keeping remarkably quiet. Probably because messaging can be interpreted in multiple ways and it's unclear what that means.
Omnichannel marketing
From email drip campaign to omnichannel marketing
Customer communications in single or multichannel marketing still too often focus on limited data from standalone channels with limited customer insight.
Marketing automation
'Data marketing: how to focus on results and stay flexible'
The shape of an hourglass probably already corresponds in part to your current workflow: collect data broadly from as many sources as possible and make sure it is uniformly usable. The shape of an hourglass probably already corresponds in part to your current way of working: collect data broadly from as many sources as possible and make sure it can be used uniformly.
Email marketing
Why a marketer should never become an IT professional
The goal should be to allow the business to use relationship data flexibly to better serve customers and prospects.
Email marketing
Not enough hands in the marketing department?
The number of job openings with "marketing" or "data" in the job title on LinkedIn is around 80,000. Everyone seems to be looking.
Email marketing
Email marketing, this is the time to change
Set up your data and email KPIs properly once again, it saves you time and more importantly it ensures alignment with goals
General
Ternair achieves top ranking in Emerce100 2022
For the fourth year in a row, Ternair is among the best "Marketing Automation Software." With 5 stars, Ternair is among the best.
General
Ternair in Emerce100 for fifth year in a row
For the fifth year in a row, Ternair is among the best "Marketing Automation Software." With 4.5 stars, Ternair ranks among the best.
General
Ternair achieves top ranking in Emerce 100 2021
For the third year in a row, Ternair is among the best "Marketing Automation Software" in the Netherlands. With 5 stars, Ternair achieves
Marketing automation
Outbound vs. Inbound marketing
Don't pit Outbound and Inbound marketing against each other, but make your Outbound as segmented as possible and start with an Inbound strategy.
Marketing automation
Ternair MasterClass: The impact of inbound on sales and marketing!
Peers from different companies got inspired and interacted with each other about the impact of inbound on sales &marketing!segmented as possible and start with an Inbound strategy.
General
Agrio nominated for Dutch Interactive Award 2022
Agrio knows what's going on on the farm. And then when the farmer goes online as well, how do you go along with that as a niche publisher?
Marketing automation
Choosing marketing automation: in 4 steps from orientation to selection
What exactly is involved in purchasing marketing automation software? We'll help you map out your process in 4 steps.
Marketing automation
6 reasons to invest in marketing automation right now
Why are many industries and companies still lagging behind with marketing automation? And how does it give you an edge over your competition?
Information security
Apple Mail Privacy Protection
Mail Privacy Protection will roll out on all Apple devices in fall 2021, along with the release of iOS15. How to prepare.
Information security
Preparing for Apple's Mail Privacy Protection
Email marketing is changing soon. Read about the impact, alternatives, and practical help we're already offering here.
Omnichannel marketing
Moving towards 100% Omnichannel B2B retail with Bouwmaat
How does Bouwmaat ensure that ' Own bosses in construction' keep the same personal experience and bond in an omnichannel retail environment.
Omnichannel marketing
Emerce B2B Digital: 'Drinking coffee with the customer often still works best'
Bouwmaat, the wholesaler of building materials aimed at "real professionals," is now fully committed to hyper-personalization.
General
Bouwmaat wins DIA Award 2020
Bouwmaat, using Ternair's software, won the silver DIA Award in B2B Commerce category.
Omnichannel marketing
Data Driven Commerce Event: 'Bouwmaat does cool things with data'
With an omnichannel strategy, you want to be able to provide this customer experience across all channels, including online and in the app.
Marketing automation
Here's how to successfully deploy marketing automation in 2021
The acceleration of digital transformation due to the corona crisis is putting marketing automation high on the agenda at many companies.
Marketing automation
How MindCampus went fully digital by corona
MindCampus was forced by the Corona crisis to completely digitize its course offerings. "Corona put us into digital gear."
Marketing automation
Het Financieele Dagblad: Marketing Automation brings marketing and IT together
By properly harnessing and automating data, companies can improve their communication with customers.
Marketing automation
Email remains an important and innovative marketing channel
Although e-mail was one of the first functions on the Internet and thus has reached a respectable age, it is far from being worn out.
Marketing automation
How mature is your data-driven marketing?
The ability to conduct data-driven marketing is related to 2 factors: integration between communication channels and data availability from those channels.
Marketing automation
Eight steps to marketing automation
When it's no longer workable to base marketing on a mail program & spreadsheets, it's time for marketing automation.
Marketing automation
Inct.Spiration: 'Data should be a part of the publishing business'
When it comes to data, what matters to him is more than marketing: all parts of the publishing process must be data driven.
Marketing automation
Personalized marketing a matter of data and vision
By linking different data sources, an integrated picture of each customer is built, which serves as the basis for personalized marketing.
Content Personalization
Personalization: five reasons why it doesn't work well
We can map customer behavior online and derive insights from that to apply personalization. But the dividing line is thin.
Marketing automation
Using marketing automation to target customers in the most relevant way possible
With large numbers of customers, it's not possible to get to know everyone individually, but that's where marketing automation comes in.
Data connectivity
From data mountain to insights - how do you unlock your data?
If you want to do one-to-one marketing, the marketing automation tool must be able to actually use the customer data sources you have collected.
General
Ternair at #1 in Emerce 100 2020
Today Ternair was named best 'Marketing Automation Software' in the Netherlands by Emerce 100. What an appreciation. An enormous honor.
General
Bouwmaat nominated for DIA Awards
How do you make unique and personalized attention omnichannel? Our client Bouwmaat has been nominated for the DIA Awards in B2B Commerce category.
General
2bMore continues as Ternair
2bMore will continue as Ternair. The name change is part of our ambition to strengthen our position as a top player in marketing automation.
General
Ternair in Main Software 50 2019
Ternair, a specialist in marketing automation, is one of 50 fastest-growing Dutch software companies.
General
Ternair in Emerce 100 2019
Ternair wins FD Gazelle Award 2019. This makes us one of the fastest growing companies in the Netherlands. "We see it as a reward for...
General
Ternair wins FD Gazelle 2019
Ternair wins FD Gazelle Award 2019. This makes us one of the fastest growing companies in the Netherlands. "We see it as a reward for...
General
Nursing wins LOF award 2019
Nursing (BSL) has won the LOF award for Professional Information. BSL works with Ternair's marketing automation solutions.
Marketing automation
Ternair MasterClass: 'Advanced features'
The fifth edition of the Ternair MasterClass focused on the "Advanced features" of Ternair Campaign
Marketing automation
Ternair MasterClass: Marketing automation & email marketing trends
Peers from different companies were inspired and interacted with each other about marketing automation trends.
Data connectivity
Data integration and automation high on marketers' agenda
Data integration represents the biggest marketing challenge in the Dutch business world. Data is often not available in real time.
Content Personalization
KLM iFly: personal and relevant communication with readers
With subjectline testing and personalization, KLM aims to engage the largest possible readership. With increases of up to 8 percentage points.
Content Personalization
Personal contact with thousands of customers
Every customer journey is unique and proceeds at its own pace. It’s a good idea to guide each journey to prevent anyone from dropping out or getting lost.
Marketing automation
1-to-1 marketing: the will is there, now to get data right
The importance of 1-to-1 marketing is obvious to everyone, but most companies are still at the beginning of the road to it.
Marketing automation
The importance of data marketing according to Pieter Lieverse (MindCampus)
Previously on our dedicated newsletters we had an opening ratio of maybe 20 percent, now it is twice as high, 35 to 45 percent.
Marketing automation
From data mountain to insights - how do you unlock your data?
With large numbers of customers, it's not possible to get to know everyone individually, but that's where marketing automation comes in.
360 degree customer view
Looking for a 360-degree customer view
Benchmark research shows that many organizations are struggling with data integration. Organizations are still looking for a 360-degree customer view.
Information security
Ternair MasterClass: 'GDPR/AVG'
The fourth edition of the Ternair MasterClass was all about the GDPR / AVG.
Customer Data Platform
Whitepaper 6 signals and solutions for customer driven marketing
We have 6 concrete solutions with a detailed solution for each 'pain' at a customer.
First party data
What is first-party data, and why is it important?
What is first-party data, and why is it important?
Marketing automation
Data-driven publishing: how does Vakmedianet do it?
Of all Dutch publishers, Vakmedianet is probably the most advanced in data-driven publishing. Read more.
Marketing automation
KLM: Inspiring with destinations
To achieve the future ambitions of iFly Magazine and inspire as many people as possible worldwide, KLM joined Ternair.
Marketing automation
From data mountain to insights - how do you unlock your data?
With large numbers of customers, it's not possible to get to know everyone individually, but that's where marketing automation comes in.
Marketing automation
Research: will this be the year of data-driven marketing?
It is a wonderful time to be data-driven as a business. Marketing technology is mature enough and there seems to be more data available than ever.
Marketing automation
Data-driven marketing: where does the Netherlands stand?
Dutch companies score poorly on data-driven marketing. Virtually no company has a complete customer view.
Data connectivity
Companies struggle to integrate customer data
Fragmented customer information is the main stumbling block in implementing a successful marketing policy for many Dutch companies.
Data connectivity
Is your marketing data 'agile' enough?
The "agile" deployment of data is critical. Organizations that can respond to the new reality of marketing data will be rewarded.
Data connectivity
Sending Web Push Messages from Ternair
Web Push Messages are messages from your website that are displayed through the browser on a laptop, desktop or mobile.
Data connectivity
Ask yourself smart: why you need to collect & refine customer data
The more customer data available to marketing, the more relevant the communication. Relevant so that the recipient gets more value out of it.
Data connectivity
Big data a wealth of information
Big data, what exactly is it? And what can we do with it? Read more >
Data connectivity
Web Push: many subscribers and good response rate
Web Push offers the website as an (inbound) channel the advantage of active (outbound) messaging without having to collect personal data.
Data connectivity
Why Webhooks Are Important for You as a Marketer
WWWW is a series for marketers. From your perspective, we examine the choices that influence your work and your results.
Data connectivity
Webinar snapshot
Find out how to apply snapshots within Ternair? Read more here >
Data connectivity
Webinar web services
How can you retrieve enrollments from an external system? Watch the webinar and find out how to apply web services within Ternair.
Data connectivity
Webinar enrichment
How can you link random codes (such as coupon codes or win codes) to your audience selection within Ternair? Watch the webinar.
Data connectivity
Webinar webhook
Find out how to apply snapshots within Ternair? Read more here >
Data connectivity
Webinar key change, snapshot and keys
Key change, snapshot and keys. When to use what and in what situation. Watch the webinar and find out which methodology is best for you.
360 degree customer view
Booking a flight 2 times? Barriers in data-driven marketing
How do Dutch organizations score in data-driven marketing with large amounts of relationship data spread across multiple sources and communication channels?
360 degree customer view
Will we achieve the ambition of a "single customer view"?
Bringing all relevant data together to compile a complete and up-to-date "single customer view" has many advantages.
360 degree customer view
Marketing automation: respond smartly to customer behavior
It's nice to know who your customer is, but knowing how they behave is even more interesting. You can do this with marketing automation.
Content Personalization
Inct.Spiration: 'If you do nothing with data you will be overtaken left and right'
Data helps you stay relevant as a publisher, and that's what anno 2016 is all about.
Content Personalization
Upgrade that one-time sale to a "connected customer
From one-time sales to connected customer. As a marketer, reaching new customers and driving sales is a challenge.
Content Personalization
Webinar e-mail with (personalized) RSS
Learn how to make emails even more relevant? Look here >
Email marketing
Webinar A/B testing
How do you find out which e-mail customers find more appealing and persuade them to sign up or buy? The solution: A/B testing.
Email marketing
Webinar: 10 golden tips for building selections
Do you ever ask yourself, "How do I build my selection optimally? What information do I need in my output block? How do I use segements?
Omnichannel marketing
Omnichannel marketing: 6 trends for a better customer journey
For an optimal customer journey, take advantage of these 6 current developments. Focus on the buying process rather than the selling process.
Content Personalization
Ternair MasterClass: The power of relevance
Peers from different companies were inspired and interacted on the topic of "The Power of Relevance.
Leads
Ternair MasterClass: Lead Scoring and Lead Nurturing
Peers from different companies were inspired and interacted on the topic of lead generation.
Leads
Ternair MasterClass: Listen and Engage
Peers from different companies were inspired and interacted on the topic of lead generation.
General
Ternair achieves top ranking in Emerce 100 2021
Vakmedianet has won the DDMA Customer Data Award 2016. An appreciation for the organization that knows how to use customer data most successfully.
General
2bMore/ Ternair celebrates 10th anniversary
2bMore is celebrating its 10th anniversary this year. The data-driven marketing agency has grown into a mature service provider over the past decade.
Marketing automation
1-to-1 marketing: the will is there, now to get data right
The importance of 1-to-1 marketing is obvious to everyone, but most companies are still at the beginning of the road to it.
Customer Data Platform
Everything you need to know about a Customer Data Platform
To help companies organize and leverage their customer data, a Customer Data Platform (CDP) provides the solution. But how exactly does a CDP function?
Customer Data Platform
Challenges you can solve with a CDP
Many companies face complex challenges daily around managing and using customer data. A CDP offers the solution.
Customer Data Platform
CDP vs. CRM vs. DMP
Although the terms CDP, CRM and DMP are regularly used interchangeably, these systems each have a unique role in managing and using customer data. Read the key differences here.
Customer Data Platform
Types of CDPs
Customer Data Platforms (CDPs) are available in several types, read details here.
Content Personalization
Whitepaper Email Personalization
In this whitepaper you will read step by step to integrate (content) personalization into your marketing. Includes 4 examples.
Marketing automation
Whitepaper Choosing marketing automation
In this white paper, you'll read everything you want to know when buying marketing automation software. We help you map out your process in 4 steps.
Customer Data Platform
Checklist: how to choose a CDP in 7 steps
By following these steps, you will ensure that you choose a CDP that fits your organization and your goals.
Customer Data Platform
A new CRM: between dream and deed
Don't let choosing a new CRM come at the expense of your requirements and certainly not your progress.
Marketing automation
How to turn visits from digital advertising into your own customer data and thus optimize your conversion rate
Learn how Welhof uses digital advertising and marketing automation for improved engagement & increased transactions.
Marketing automation
How Volvo smartly strengthens customer relationships and increases conversions with automation
Learn how Volvo uses marketing automation and smart data integration to strengthen customer relationships and increase conversions.
General
Cooperation between Valk Solutions and Ternair for more data-driven retail marketing
Valk Solutions and Ternair join hands for more data-driven retail marketing
General
Ternair acquires WiQhit: real-time personalization on your website
Ternair has acquired WiQhit, a powerful website personalization and conversion optimization software tool.
General
Ternair acquires online personalization tool WiQhit
Strategic acquisition of Web personalization software company strengthens marketing automation offering and provides marketers with new opportunities for real-time relevant communications.
General
New partner: Vendit
We are proud to announce our latest partnership: Vendit, specialist in retail software, is our new partner!
Website Personalization
6 successful applications of website personalization
6 Successful Applications of Website Personalization with WiQhit. Get more out of your website without an additional advertising budget.
Website Personalization
Cialdini's 7 Principles Applied to Website Personalization with WiQhit
Cialdini's Principles Applied to Website Personalization with WiQhit.
Website Personalization
The Power of Personalization: WiQhit’s Customer Journey Model
The Power of Personalization: WiQhit’s Customer Journey Model
Website Personalization
Turn Every Visitor into a Customer with Website Personalization
Here's how to make every digital interaction relevant and compelling.
Website Personalization
A/B Testing: Back Up Your Decisions with Data
A/B testing helps you make better decisions based on data. Use WiQhit to discover which variations really work and improve your website or online store step by step.
Website Personalization
Personalization with product recommendations
Relevant suggestions as a means to help users AND increase conversion.
Website Personalization
Improve the user experience with smart search functionality
How a personalized search bar helps improve discoverability and conversion.
Website Personalization
Decision-Making Tools on Your Website: How Smart Questions Really Help Customers
A smart decision-making tool on your website helps visitors make choices faster. Less decision fatigue, higher conversion rates, and a better customer experience thanks to targeted questions and relevant recommendations.
Marketing automation
Why retailers can no longer limit themselves to standard savings programs
Customers now expect more than ever: personalized experiences, tailored benefits and targeted communications that motivate them to return. It's time for retailers to think about more sophisticated loyalty programs that go beyond simple discounts or loyalty points.
Marketing automation
Targeted communications: The future of retail campaigns
The key to success lies in delivering communications that not only stand out, but are truly relevant to the customer.
360 degree customer view
How retailers can build a 360-degree customer view for better customer experience and sales
Retailers now want a complete overview of their customers so they can optimize their marketing strategies, improve the shopping experience and increase sales.
Email marketing
How Royal Eisma teamed up with Ternair to professionalize its email marketing
Find out how Royal Eisma professionalized its email marketing with marketing automation.
Website Personalization
The basics of website personalization: What it is and why it works
Discover how dynamic content, location and behavior create a more relevant online experience and higher conversion rates.
Content Personalization
How 013 Poppodium is automating and personalizing its visitor communications with Ternair
Discover how 013 Poppodium is automating and personalizing its visitor communications with Ternair.
General
Ternair once again in top Emerce100
For the seventh year in a row, Ternair has been included in the Emerce100. Ternair achieves 5 out of 6 stars and shares the second spot in the Marketing Automation Software category.
Marketing automation
How automotive organizations are transforming their customer communications with data
Learn how automotive organizations are transforming their marketing and customer communications to a data-driven approach with immediate impact.
Email marketing
Ternair contributes to the GDMA International Email Benchmark 2026
The latest edition of the GDMA International Email Benchmark 2026 shows that email marketing is performing steadily worldwide, as organizations continue to refine their sending strategies. Ternair, along with fourteen other email service providers, contributed to the study by providing anonymized email statistics.
General
Ternair and Whoohaa are joining forces
Customer Data Platform and marketing automation specialist Ternair and brand experience agency Whoohaa are entering into a strategic partnership. Through this collaboration, both companies aim to help their clients get the most out of their first-party data in combination with creative campaigns.
Reporting & Analytics
Reporting & Analytics: What Is a Marketing Dashboard and How Does It Work?
What is a marketing dashboard, and how do you build one? Discover the key KPIs, pitfalls, and how Reporting & Analytics gives you control over your data.