Retargeting campaigns: what is it and how does it work?

Retargetingcampagne | Ternair

Retargeting is one of the most powerful tools you can use to win back potential customers. In this blog, we will dive into exactly what a retargeting campaign entails, why it is an essential part of your marketing strategy, how to set up an effective retargeting campaign, and how to successfully deploy a retargeting campaign using the platform Ternair. This blog is part of a series of articles in which we highlight different marketing automation campaigns.

What is a Retargeting Campaign?

A retargeting campaign, also known as remarketing, is a form of online advertising in which ads are shown to people who have previously interacted with your website or brand. This could include someone who visited a product page but didn't buy anything, or someone who signed up for a newsletter but then didn't invest further in your offer.The basic idea behind retargeting is simple: repeating your message to people who have already shown interest in what you have to offer increases the likelihood that they will eventually make a conversion, such as a purchase or signup. This makes retargeting a highly targeted and effective way of advertising.

"Retargeting campaigns have, on average, a 10 times higher click rate (CTR) than regular display ads. This is because the ads are shown to people who have already shown interest."

Why are Retargeting Campaigns Important?

Retargeting campaigns are important because they cater to a warm audience. Unlike regular display ads, which often target new, unfamiliar users, retargeting targets people who are already familiar with your brand. This means you don't have to start from scratch; interest has already been generated. Because of this, retargeting campaigns are often more effective at generating conversions.Some reasons why retargeting campaigns are crucial:

  • Higher conversion rates's: Visitors who have previously visited your Web site are more likely to return and make a purchase if they are reminded of their interest.

  • Increased ROI: Because retargeting targets an audience that is already interested, you are more likely to use your marketing budget effectively.

  • Increased brand recognition: By repeatedly highlighting your brand, you increase the likelihood that potential customers will choose your brand when they are ready to make a purchase.

  • Better segmentation and personalization: Retargeting allows you to segment your target audience based on previous interactions with your website, allowing you to show personalized ads that match their interests.

"Companies often see a 50% to 70% increase in conversion rates when they employ retargeting in their marketing strategy, resulting in a significant improvement in ROI."

How to Set Up a Retargeting Campaign?

Setting up a retargeting campaign requires a number of steps. Below we describe the most important steps:

  1. Setting Goals: Before you begin, you need to be clear on what you want to achieve with your retargeting campaign. Do you want to generate more sales? Do you want people to sign up for your newsletter? Or do you want to increase your brand awareness? Your objective will determine the approach to your campaign.

  2. Segmenting Audiences: Not all website visitors are the same. Segmentation is crucial to making your retargeting campaign successful. For example, you can segment your audience based on: - Pages visited's (e.g., product page's, blog articles) - User behavior (e.g., shopping cart abandonments, video views's) - Demographics (e.g., age, location)

  3. Advertising design: The creation of your ads should match the stage of the customer journey the target audience is in. For example, for visitors who have abandoned their shopping cart, you can create an ad with a discount code to win them over. Make sure your ads are visually appealing and include a clear call-to-action.

  4. Choose your channels: Retargeting can take place on different platforms such as Google Ads, Facebook, and LinkedIn, email. Choose the channels where your target audience is most active. For example, for B2B audiences, LinkedIn may be a good channel, while for B2C consumers, Facebook and Instagram may be more effective.

  5. Set your tracking: Retargeting works by using cookies or tracking pixels that track users' behavior on your website. Make sure you have permission and your tracking set up correctly so you can see exactly who to retarget.

  6. Monitor and optimize: Once live, it's important to monitor and optimize your campaign regularly. This means paying attention to metrics such as click rate (CTR), conversion rate, and cost per conversion, and adjusting your ads or targeting if necessary.

Tips for an Effective Retargeting Campaign

In order to get the most out of your retargeting campaigns, here are some tips:

  • Timing is everything: Take into account the time that elapses between the user's first visit and the time you re-engage them. If you re-advertise too soon, it may be perceived as intrusive. If you wait too long, the interest may be gone.

  • Restrict frequency: Set limits on how often your ads are shown to the same person. Overexposure can create irritation and actually have a negative effect on your brand.

  • A/B testing: Run A/B tests to discover which ads, call-to-actions and landing page's work best for your target audience.

  • Use dynamic ads: Dynamic ads customize the content shown based on the user's interests. This can range from specific products to services they've previously viewed.

  • Measure and analyze: Use available analytics tools to measure the performance of your retargeting campaign and gain insight into what's working and what's not.

"Retargeting campaigns can increase the likelihood of a conversion by 70% by drawing visitors who have previously dropped out back to your website."

How to successfully deploy a Retargeting Campaign with Ternair?

Ternair is a powerful marketing automation platform that can help you set up and manage retargeting campaigns. Ternair allows you to create advanced segmentations based on customer behavior, allowing you to run even more targeted retargeting campaigns. The platform offers the ability to combine data from different sources, such as CRM systems, website analytics, and email marketing tools, allowing you to build a complete customer profile.This is possible with Ternair:

  • behavior-based segmentation: Identify users who have taken specific actions, such as visiting a product page or downloading a white paper, and target your ads specifically to these groups.

  • Integration with other tools: Ternair integrates seamlessly with other tools such as CRM systems and email marketing platforms. This allows you to combine retargeting with other marketing channels for a complete approach to your customer communications.

  • Automization: Set up automated workflows that trigger your retargeting campaigns based on specific triggers, such as shopping cart abandonment or failure to open an email.

"For visitors who are brought back to a website via retargeting, the average conversion rate is around 2-3%, which is significantly higher than the usual 0.7% for first-time visitors."

Conclusion

A retargeting campaign is an essential part of an effective marketing strategy. It allows you to stay in touch with potential customers who have already shown interest in your brand and significantly increases the chances of conversion. By carefully setting your goals, segmenting your audience, designing engaging ads and using advanced tools like Ternair, you can take your retargeting campaigns to the next level. In a world where consumers have more and more choice, getting your message repeatedly and relevantly noticed is essential. Retargeting provides just that, making it indispensable.

Stay tuned for more insights into marketing automation campaigns in our upcoming articles!

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