Our support team is ready for your questions

Support team

We are here for you

Support by phone

Call our support team and get your question answered in no time. No menu and no queue. We'll help you right away.

No question is too difficult

Our product specialists have in-depth expertise and hands-on experience with Ternair. Don't be afraid that your question is too difficult, feel free to challenge them.

Ticket support system

Your questions and requests are available in a user-friendly ticketing system where you can record, track, prioritize and manage your tickets.

Extensive e-learning environment

An extensive e-learning environment with explanations of features, how-to video’s, release notes and webinars is online available for you, 24/7.

REVIEWS

What other people say

The convenient support system makes it easy to send issues and questions to the support department. Ternair deals with these tickets quickly and keeps us well informed about the status of the question. In addition, Ternair actively thinks along with us about solutions and possibilities in order to constantly improve the quality of our campaign.

Sanne van Rees

Online Marketer

Should unexpected help be needed, it is easy to get in touch and Ternair is usually quick with an advice or solution, which in my experience is far from obvious everywhere.

Martijn Roskam

Online Coordinator Vakmedianet

The organization behind Ternair works really nicely: are you at a loss or want support? Ternair responds quickly, competently but above all flexibly.

Wim Verbeek

Database Analyst/Marketer CACF

The support department is easily accessible through the support application and resolves questions and tickets quickly.

Mark de Bra

Database Marketer Harmony

Ternair's team is very accessible and problems are solved quickly. Also, Ternair is always open for brainstorming sessions and they like to think along in how we can use the tool as optimal and efficient as possible.

Dianne Ramakers

Online Marketer NRV