Our client Bouwmaat has been nominated for the DIA Awards in the B2B Commerce category. The Dutch Interactive Awards (DIA) are the awards for the very best interactive work by Dutch creators.
How to make unique and personal attention omnichannel?
The strength of Bouwmaat lies in the personal contact with the real craftsman. In 2019, Bouwmaat also applied this unique personal attention in physical stores omnichannel. This omnichannel customer experience is now delivered across 48 stores, as well as through full personalization with the mobile app, on the website and in email communications.