Engagement

Churn Killer Campaign

Recruiting a new customer costs 5 times as much as retaining a customer. You know the principle. So why do we do so little with it? Signals in your data are fairly easy to spot. Campaigns on them are quick to test. Take a chance on complaints, poor engagement, approaching notice periods, failure to purchase.

Churn Killer campagne | Ternair

What will we do?

  • Together determine what elements can be decisive and what actions will follow (e.g., coupon, signal in CRM, feel-good call)

  • Set up churn model, control group

  • Churn flow template to be developed

  • Testing flow, discussing results

  • Fine tuning

  • Live-action and knowledge transfer

What will it bring you?

  • Fewer terminations. In any case, in addition to your control group, you will be able to specifically test how you reduce churn. Gradually adjust the triggers, times and follow-up to the results. Prevention is better than cure, right?

For whom?

  • All marketers who have to deal with customers who cancel subscriptions or stop making purchases and who want to get a grip on it.

Planning & investment

  • The whole process can be done within 4 weeks incl. consultation

  • €3900.- all in (ex VAT)

  • Can also be used as part of Service Pack

Find out for yourself

Retaining customers

Bringing down your churn by acting on triggers in your data. Because retaining one customer costs less than acquiring 5.

Send an email

interesse@ternair.com

Yes, I am interested in a Churn Killer Campaign

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