What will we do?
Together determine what elements can be decisive and what actions will follow (e.g., coupon, signal in CRM, feel-good call)
Set up churn model, control group
Churn flow template to be developed
Testing flow, discussing results
Fine tuning
Live-action and knowledge transfer
What will it bring you?
Fewer terminations. In any case, in addition to your control group, you will be able to specifically test how you reduce churn. Gradually adjust the triggers, times and follow-up to the results. Prevention is better than cure, right?
For whom?
All marketers who have to deal with customers who cancel subscriptions or stop making purchases and who want to get a grip on it.
Planning & investment
The whole process can be done within 4 weeks incl. consultation
€3900.- all in (ex VAT)
Can also be used as part of Service Pack