On Thursday, May 19, the first Ternair MasterClass was held. It was a great success. Professionals from various companies, including DTG, Vakmedianet, RAI Amsterdam, WEKA, BSL, Crédit Agricole and Adfo Group, were inspired and discussed the topic of "Listen and Engage."
Listen and Engage
During the MasterClass, various practical examples were used to explain how you can use customer knowledge in your communication and thus increase relevance. Followed by tips on how to use Ternair to listen to your customer and respond to their interactions.